Shipping and Return Policy

Shipping & Returns

Shipping Policy

At MY PB Series, we’re committed to getting your gear to you fast and hassle-free. Please enter your address at checkout for detailed shipping options and arrival estimations. 

Handling Time:
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.

Shipping Time:
Once shipped, orders typically arrive within 2–5 business days, depending on your location and carrier delays beyond our control.

You will receive a tracking number once your order has been shipped.

Return Policy

We stand behind the quality of our products. If you're not satisfied with your order, we’re here to help.

Return Window:
You may return items within 30 days of delivery for a full refund or exchange.

Eligibility:
To be eligible for a return:

  • Items must be unused and in the same condition that you received them.

  • Original packaging should be included if possible.

How to Start a Return:
Please contact us on the contact page with your order number and reason for return. We’ll provide instructions on how to proceed.

Refunds:
Once your return is received and inspected, we’ll notify you of the approval. Refunds will be processed to your original payment method.

Return Shipping:
Customers are responsible for return shipping costs unless the item arrived damaged or defective.

For any questions about your order, shipping, or returns, feel free to reach out—we’re here to help.

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